We offer a 14-day return policy for eligible items. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain types of goods such as digital downloads or opened academic software cannot be returned.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at info@stellapublication.com with photo evidence of the damage.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
